Please ensure you have provided a valid email address for the pre-order.
We will email you and let you know the status of your special order and payment details.
Please check your spam folders regularly.
If you didn’t receive any email confirmation after 7 working days and you’ve checked your spam folders too, send us an email.
When will my timepiece be ready?
All release dates and subsequent changes are published on our website. Follow us on social media (Facebook, Instagram, etc.) or subscribe to our newsletter to receive updates.
Once your timepiece is ready we’ll send you an email with instructions to complete the purchase. We fulfill pre-orders in batches so some customers may receive emails earlier than others.
If you don’t complete your purchase within 7 days from the date of our email, your pre-order will be cancelled.
Do you have questions that were not answered on this page?